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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lashonda Godbolt

June 20, 2024

4  out of  5
rating by Lashonda Godbolt
"They are quick to take monthly payments off, but take months to reimburse money they owe you. Since April 4th I have been patiently waiting and I held off from posting this review. It doesn't make sense to be waiting this long.. I think I will find further help on what to do about my reimbursement from and outside party. Maybe if I receive the correct information I will change my review.. until then I advise not to use any company if you can't talk with all departments.. Update.. The wonderful ladies here Taylor and Betsy made sure to stay on the billing department and others until I received my reimbursement.. I thank you ladies for helping me with my reimbursement.."
We responded:
"Lashonda, thank you for sharing your feedback and bringing this to our attention. We sincerely apologize for the frustration and inconvenience you have experienced. Please know that our office is actively working to resolve your reimbursement issue as quickly as possible. Our office is dedicated to assisting you, and we are doing everything we can to expedite the process. We appreciate your patience and understanding, and we hope to resolve this matter soon so we can improve your experience with our company."
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Raising The Cassady's

April 12, 2024

5  out of  5
rating by Raising The Cassady's
"If you are looking for an insurance company that is fast and efficient you’ve found it! They got me set up with a quote in minutes. The quote also offered more for a cheaper price than my old company."
We responded:
"Thank you for your kind words! I'm glad to hear that you found our insurance company fast and efficient, and that we were able to offer you more coverage at a lower price. Your satisfaction is our priority, and we're here to help with all your insurance needs! - Betsy Enzor - State Farm Insurance Agent, Florence, SC"
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Yakia Smith

March 28, 2024

5  out of  5
rating by Yakia Smith
"Ms Lynn Benjamin was very professional and friendly helping me today with what I needed and was very patient"
We responded:
"Thank you for the positive feedback, Yakia! I'm glad to hear that Lynn provided you with professional and friendly service. If you ever need assistance in the future, feel free to reach out. - Betsy Enzor - State Farm Insurance Agent, Florence, SC"
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Lucy Washington

March 15, 2024

5  out of  5
rating by Lucy Washington
"Mrs. Lynn helped me with insurance for my 3 cars and was so professional and very informative, she walked me through all steps, if you’re looking for insurance this is definitely the place to go to."
We responded:
"Lucy, we are thrilled to hear about your positive experience with Lynn and our team. Providing professional and informative service is a top priority for us, and we are delighted that we could assist you with your insurance needs for your 3 cars. Thank you for choosing us as your insurance provider. We are here for you whenever you need us. - Betsy Enzor - State Farm Insurance Agent, Florence, SC"
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Allen Carmon

March 15, 2024

5  out of  5
rating by Allen Carmon
"Taylor is so sweet and helpful! Every time I call they are all knowledgeable and helpful. Couldn’t find a better Insurance agency anywhere!"
We responded:
"Allen, we are thrilled to hear about your positive experience with Taylor and our team! Providing knowledgeable and helpful service is our top priority, and we are grateful for your kind words. Thank you for choosing us as your insurance agency - we are here to help whenever you need us! - Betsy Enzor - State Farm Insurance Agent, Florence, SC"
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Tia McEaddy

March 4, 2024

5  out of  5
rating by Tia McEaddy
"Ms. Lynn did an amazing job helping me with acquiring policies for my family. I would highly recommend Betzy Ensor Statefarm"
We responded:
"Thank you, Tia, for your positive feedback and for acknowledging the excellent assistance from Lynn! We greatly value your support and feedback."
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James Spencer

January 19, 2024

5  out of  5
rating by James Spencer
"Great office!!! Awesome people!!!"
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Mikayla Littell

January 12, 2024

5  out of  5
rating by Mikayla Littell
"Awesome people to do business with"
We responded:
"We are grateful for the amazing review, Mikayla! Thank you for trusting us with your insurance needs."
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Shelley Hinnant

January 12, 2024

5  out of  5
rating by Shelley Hinnant
"Great staff"
We responded:
"Shelley, we're delighted to know you had a positive experience with our Betsy Enzor State Farm team!"
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CAROL RICHBURG

January 5, 2024

5  out of  5
rating by CAROL RICHBURG
"My helpful service representative is Lynn Benjamin! She is always knowledgeable, helpful and patient with all my questions and concerns. I highly recommend Betsy Enzor State Farm and Lynn Benjamin! Give them a call! 😉"
We responded:
"Carol, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lynn cares a lot about our customers."
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Bill Carroll

January 5, 2024

5  out of  5
rating by Bill Carroll
"The attention to detail and extra effort shown by Betsy and her staff is second to none. They all know the ins and outs of what I need; typically they know before I do! This is the most important part to me, they go above and beyond for me and for those I care about. I moved my mother to Florence a few years ago to help her through some elder-care issues. I've been covered by Betsy for over 10 years now, and I was adamant that we move Mama's coverage to her, too. We did, and the level of care Betsy and her staff show is something I very seldom experience in the modern, all-online impersonal era we're in now. Betsy notified me just today that Mama had "paid" something I took care of a few weeks ago. She's going to mail the check back to me. Betsy provides a gentle reminder of what's needed and when as we go through the changes and challenges presented as Mama moves into the next stage of her life. It's huge to know that you have someone looking over your shoulder while you're looking over the shoulder of someone you love. I just can't speak highly enough of Betsy, Taylor, and everyone in that office."
We responded:
"Bill, thank you so much for your heartfelt and appreciative review. It warms my heart to know that the attention to detail and the extra effort put forth by my team and me have not gone unnoticed. We genuinely strive to anticipate your needs and provide a level of service that goes beyond expectations. Your decision to entrust your insurance needs, as well as your mother's, with us for over a decade means a great deal. I'm delighted to hear that our commitment to personalized care has made a positive impact, especially during such significant life transitions. It is truly rewarding to be part of your support system as your mother navigates the next stage of her life. I also want to express my gratitude for the shoutout to Taylor and the entire team. They play a crucial role in ensuring our clients receive the highest level of service. If there's ever anything you need or if new challenges arise, please don't hesitate to reach out. We are here for you every step of the way."
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Arthur Alford

January 2, 2024

5  out of  5
rating by Arthur Alford
"I had such a great experience, Ms.Lynn was wonderful and such a big help with setting up my insurance. I really appreciate her assistance and I highly recommend her !!!"
We responded:
"Arthur, we're thrilled to hear that Lynn provided you with such wonderful assistance in setting up your insurance. Thank you for recommending her! We'll be sure to pass on your kind words. If you ever need further assistance or have any questions, don't hesitate to reach out."
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Deshia Murphy

December 29, 2023

5  out of  5
rating by Deshia Murphy
"If you’re looking for an insurance company that is compassionate and caring, this State Farm particularly is the one you should go with. Lynn has been awesome from the start and Gracie is a blessing in disguise♥️. Never have I been with an insurance company that is so genuine and understanding. Try them I promise you will not regret it!! Thank You Gracie and Lynn!! The both of you are the best. Deshia W."
We responded:
"Deshia, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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alvin rogers

December 12, 2023

4  out of  5
rating by alvin rogers
"Great prices"
We responded:
"Alvin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Dominique Lyons

December 8, 2023

5  out of  5
rating by Dominique Lyons
"I recently had an issue with my car's feature not being eligible for insurance with statefarm. I was a little distressed, but eventually had to consider switching. However, yesterday, I received an update from Ms. Mackenzie regarding her taking the time to rectify an issue from the underwriting team that will let me keep my insurance. I told her she was a guardian angel because I have never received the amount of care from any insurer but here. Thank you so much, Ms. Mackenzie, for your help!"
We responded:
"Dominique, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience with Mackenzie and our team. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Gracyn Smith

December 1, 2023

5  out of  5
rating by Gracyn Smith
"Awesome service! Mackenzie is always a huge help anytime I need anything!"
We responded:
"Hello, Gracyn! We're so happy to receive your shoutout for Mackenzie, who plays a crucial role in our team and genuinely cares about all our customers."
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Christy McLaughlin

November 13, 2023

5  out of  5
rating by Christy McLaughlin
"Always a pleasure calling this office.. All the staff are straight forward and explain in detail answers to any questions I have.. Thank you team"
We responded:
"Thank you, Christy, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs."
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Caroline Hinnant

November 10, 2023

5  out of  5
rating by Caroline Hinnant
"Always a great experience and very helpful with any questions."
We responded:
"Caroline, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance questions."
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Angel Cisneros

November 1, 2023

5  out of  5
rating by Angel Cisneros
"Great office, and amazing people"
We responded:
"Angel, we thank you for the amazing review!"
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shane smith

November 1, 2023

5  out of  5
rating by shane smith
"Very professional, courteous and kind."
We responded:
"Thank you, Shane, for the wonderful review!"
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Erin Martin

October 6, 2023

5  out of  5
rating by Erin Martin
"Great insurance branch! Lynn Benjamin has always responded quickly and professionally any time that I have ever had a question or issue with my insurance! She’s the best!"
We responded:
"Erin, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lynn cares a lot about our customers."
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Ashley Lugo (Seegars)

October 2, 2023

5  out of  5
rating by Ashley Lugo (Seegars)
"Stuck a wonderful agent and staff! Couldn't ask for better coverage."
We responded:
"Thank you for taking the time to leave us a review, Ashley. Our State Farm office in Florence would not be possible without policyholders like you!"
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Joey Park

September 29, 2023

5  out of  5
rating by Joey Park
"Been with my family for years and she sends out handwritten cards every year during the holidays"
We responded:
"Thank you, Joey, for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
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Christopher Enzor

September 29, 2023

5  out of  5
rating by Christopher Enzor
"Great service and Staff"
We responded:
"We are grateful for the amazing review, Christopher!"
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Calina Floyd

September 15, 2023

5  out of  5
rating by Calina Floyd
"The staff here is amazing! I always have a great experience!"
We responded:
"Wow, thank you for the five-star rating, Calina! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations."